January 26, 2011 · News
The biomechanics of exercise and isokinetic evaluation that will examine the plantar flexion and dorsiflexion that occurs in the ankle joint, this will look at whether the performance of the ankle joint senior handball players by providing the athlete isokinetic dynamometry sock pro tech model sport sport Medilast brand is increased and to examine whether the use helps prevent lower body injuries for which we study this alternative hypothesis: performance increases the athlete's lower body when using the brand sport socks sport Medilast Methods We conducted a pilot study, comparative and cross with a system of purposive sampling and theoretical consists of 13 athletes trained and active. Underwent isokinetic evaluation and assessment on a Biodex System 3 Pro (Manufacturer: Biodex. Type: System 3 Pro Serial N: 10,011,116. Date of manufacture: 10/2001. Model #: 830-200. Dynamometer: mobile. Computer system: advantage System3 software (3.27). til: ankle.) To quantify the maximum moment of force (peak torque), time to peak torque, trabajomaximo, total work and average power. The minimum age of subjects was 18 years and maximum age of 32 years. The shows how women's team as a senior at the University of Murcia, of 13 women aged between 18 and 32 years. ...  Read the rest of the entry...
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January 17, 2011 · News
A service plan has been developed detailing the current process for a client full reporting of a complaint to the company. A Serviceplan shows a cross-section of what is happening to all participants of the process at every step. This includes the client, the first personal online support staff, other departments and outside regulatory agencies. With the service plan is easy to see the points of escalation and interfaces with other staff members and departments. This information is vital to understand when the rationalization of a process. Other aspects of the process were discussed, such as when customers make the first call to report a complaint, how to find the number of calls and how many calls must be made before the complaint is resolved. Complaint Data Analysis A comprehensive analysis of complaint data from the previous four years was conducted. Starting at the beginning of this process, we conducted a review of what information was being captured from the interaction between the controller and the customer complaints. The review continued to investigate how the data of the complaint itself was captured and recorded in a complaint database.We also studied what types of reports generated from data of the complaint ...  Read the rest of the entry...
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January 4, 2011 · News
Given the option of dealing with an employee of positive, optimistic, with a "can-do" attitude or dealing with a disgruntled, distracted, disinterested, which would you choose? No contest. Customers always want the best experience possible, we want it easy and pleasant to do business with your company. Enter the real challenge of "Relationship Management" relationships. Until all our business is done electronically, and much of that is, administrators, as well as ensure that the work is done, still need to be concerned with the performance of the most important link in connecting customers - people. If you answer the phone, fixing equipment, selling a product or the reconciliation of outstanding invoices, the quality of interaction between a human and the other is going to be judged by the client to determine how cares about them and their businesses. If the status of their relationship skills is not less than sales and marketing capabilities, its "relational life is in danger. As a manager you should know that survey after survey reports that people prefer to do business with a positive person, optimistic. As a customer, you know people instinctively want to do business with people who enjoy what they are doing, ...  Read the rest of the entry...
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