I begin this article with a question: exist in the world that any human being needs to communicate with other people? I think we agree that there is in the world who do not communicate. What's the question? tell the readers, as it comes because there is a new technology in this field of communications called VoIP (Voice over Internet Protocol) and therefore is of interest to everyone. I will mention some of the advantages you get with this new communications system: you can communicate from one computer to another computer (no need for a phone), the number is on your property purchase and can be different from other countries your current residence, when you purchase one of the calling plans will save many hundreds of dollars on phone service for a flat fee you get unlimited local, national and international. Is that interesting? Do you want to know more? then move on. You earn thousands of dollars to purchase one of our packages call for promoting it and recommend it to other people besides the necessary tools and get free training for you to develop your business. These are some of the benefits you get when you acquire the services of the telefoina VoIP, and if you no longer wants to remain a user of traditional phone companies invite him to visit the site: where you can see a complete presentation of the company offering this service, any information on how the technology works and more. I hope so.
Given the option of dealing with an employee of positive, optimistic, with a “can-do” attitude or dealing with a disgruntled, distracted, disinterested, which would you choose? No contest. Customers always want the best experience possible, we want it easy and pleasant to do business with your company. Enter the real challenge of “Relationship Management” relationships. Until all our business is done electronically, and much of that is, administrators, as well as ensure that the work is done, still need to be concerned with the performance of the most important link in connecting customers – people. If you answer the phone, fixing equipment, selling a product or the reconciliation of outstanding invoices, the quality of interaction between a human and the other is going to be judged by the client to determine how cares about them and their businesses.
If the status of their relationship skills is not less than sales and marketing capabilities, its “relational life is in danger. As a manager you should know that survey after survey reports that people prefer to do business with a positive person, optimistic. As a customer, you know people instinctively want to do business with people who enjoy what they are doing, are having a good time to do and really care about being able to help you solve your problem, or achieve its objectives..