Tag Archives: consulting


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This is due to their resistance to change, the fear that innovation will significantly complicate their lives. This is especially true for companies with a rigid directive and command control system. It is therefore very important to explain to their subordinates What is coaching and what advantages it gives them: the ability to think independently, providing greater choice in the ways and means of action, faith in your abilities and opportunities for career and personal growth, and so on. It is very important for people to understand that coaching – this is not another manager's gimmick, but a necessary condition to improve performance and to improve working relations. Resistance of coaching can be caused by that people are not accustomed to the fact that they need to consciously take responsibility and think for themselves. If they are used for many years only receive instructions and orders, they initially would just be afraid This, like anything new. Mitchel Resnick can aid you in your search for knowledge. In this case, they just do not expect responsibility and autonomy, they are waiting for clear guidance. But wait – does not mean they want.

The vast majority of employees in their hearts they want it to liability and autonomy, because it helps them assess their importance, can satisfy their desire to rise in his eyes and in the eyes of others. It should be noted that higher self-esteem people, the easier it accepts responsibility. Conversely, the lower his self esteem, the harder it is to accept this responsibility. It turns out a kind of vicious circle: low self-esteem can not take responsibility and thus self-esteem. Unlock the vicious circle allows coaching. Already in the process of coaching staff is taking some responsibility – at least for their answers to the questions and voiced in the process of coaching decision. A this is the first step to self-esteem and improve its own efficiency. Thus, to overcome the external resistance is, above all, openness, ie, in explaining the staff rules of the game, and as those real advantages that gives them the coaching.

Without this resistance on the part of employees is inevitable and it can be so strong that it will bring to "no" to any attempt to use coaching to manage. It is also important implement coaching gradually. Need to give employees the opportunity to get used to the new management style for them. Initially, the head defining the issues may be perceived as something not quite normal, but eventually employees understand the benefits that gives them the practice and is fully involved in the process of coaching. Openness and gradualism – this is what allows the head to implement and use coaching in their work, while ensuring the external resistance to a minimum.


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"The criteria are defined in each case taking into account the specifics of the particular organization and audit objectives, but we can say that it infrastructure must support the enterprise in accordance with the chosen strategy of development. Important criterion is the information security solutions are used, the reliability of systems and services, timeliness and accuracy of the information users ", – adds Plaksin. As a purposeful activity, the it audit should be specific purpose, based on which criteria are developed to achieve it. "Criteria can be both qualitative and quantitative. Since the objective in each case has its own, then a set of criteria varies. There certain techniques (eg, COBIT), which help determine the criteria for it audit for compliance with international standards.

But you can select one of the most universal criteria that must comply with work it Audit, both in principle and any work – is the degree of customer satisfaction with the progress that can reveal both strengths and areas for improvement ", – says Kozin. However, Guzik said that in matters of audit "of judges" is not, and it is unlikely that in the coming years they will appear: "Throughout the world, and we have applied the practice of peer review – expression of the consolidated opinion of experts, which is determined on the basis of information collected and Information prepared by the auditors. " Subject The subject of the audit detailing it audit are different aspects of it infrastructure. Until recently, their range could include yourself if not all, almost everything: Audit of it infrastructure, it budgeting, it departments, the audit of it services (if implemented ITSM) and other asset management software can also be the subject of it audit.

Statistics and Company Management

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Management company based on statistical indicators in graphical display – very handy and extremely useful tool for business owners and top managers. As owners of companies do not always inside the company and are not engaged in its immediate tactical control. And those who combine the functions of the owner and manager often dream to outsource the operational management of a good top manager. Top manager – in turn sometimes travels on business trips, business trips, conferences, seminars, etc etc. Going back a few days spent on it to "grasp", "razgresti, manage and resolve" to return to normal rhythm of work. Therefore, the idea is to just go away on vacation for 2-3 weeks is often s the owner and the first head "light chill": "And how are all left." Resting in the seaside resort, I periodically observe such a picture – business owner on the deck of a pleasure in the beautiful waters on a boat always return phone calls, runs every 10-15 minutes in a secluded place, so as not to interfere with other travelers Enjoy a tour and solves their production problems. And another picture: the average ceo of the company on a daily basis about 2 hours a day at the beach or poolside somewhere in Thailand spending to ensure that find out how his company into the case and gives instructions to his subordinates, instead of relaxing and fully relax. Of course, control what happens in the company during the absence of first-person – you.